🐘👃👣☠️

＠SmaineDev #forumphp

Le Guide du RUNNER en

1 Volume 👍🏽

Smaine Milianni

What is Observability? 🩺

What is observability? 🩺

📖  The observability is the ability to understand, monitor, and diagnose a system/software

Why？

Everything fails, all the time"

Werner Vogels, CTO Amazon.

Why?

💡To ensure your system is 💯 functional

Why?

💡To ensure your system is 💯 functional

⚡️ Early detection of the problem(s)

Why?

💡To ensure your system is 💯 functional

⚡️ Early detection of the problem(s)

🐌 Detect performance issue

Why?

💡To ensure your system is 💯 functional

⚡️ Early detection of the problem(s)

🐌 Detect performance issues

 Catch weird behavior(s)

Why?

💡To ensure your system is 💯 functional

⚡️ Early detection of the problem(s)

🐌 Detect performance issues

 Catch weird behavior(s)

🔓 Minimize the risk of downtime

Why?

💡To ensure your system is 💯 functional

⚡️ Early detection of the problem(s)

🐌 Detect performance issues

 Catch weird behavior(s)

🔓 Minimize the risk of downtime

⏳Reduce the time of downtime

Why❓

💡To ensure your system is 💯 functional +

⚡️ Early detection of the problem(s) +

🐌 Detect performance issues +

Catch weird behavior(s) +

🔓 Minimize the risk of downtime +

⏳Reduce the time of downtime

=

❤️ Client Happiness 😍

How do we do observability? 🩺

📝 Logs

How do we do observability? 🩺

📝 Logs

👀 Metrics

How do we do observability? 🩺

📝 Logs

👀 Metrics

👣 Traces

How do we do observability? 🩺

📝 Logs

👀 Metrics

👣 Traces

🚨 Alerts

📝 Logs

Record activities, and events of a system.

Help to debug and detect anomalies.

📝 Logs

👀 Metrics

Help to track performance and analysis of the system.

Observe the health of your application

👀 Metrics

👣 Traces

Provide insight into the flow of the application,

A trace represents the entire journey of a request or action as it moves through all the nodes of a distributed system.

👣 Traces

12 000 clients 😍

4 million signatures 🔥

🏉 Organization 🏠

👤 7 squads

👮‍♂️ A Squad is responsible for a dedicated perimeter

🔐 Each squad has a round-robin runner and a release operator

🛠️ Everything related to the tech stack

🔀 CI/CD, Tools

🦸🏿‍♂️ Developer assistant

🤝 Bridge between SRE and Dev

✅ Release 

👨🏽‍🚒 The "Runner"*

👀 Monitor

🗣️ Communicate

⚒️ Handle hotfixes

🖊️ Write Postmortem

*On Call Engineer

My 1st day as Runner

Who can be a Runner❓

Who can be a Runner❓

🫵 Anyone who wants and who is experienced in the technical stack and the tools used.

👥 Pair RUN for the WIN

🐘👃👣☠️

🐘👃👣☠️

🧠 Hard to focus on your tasks

😵 Fatigue and stress

How an error is detected

📊 Monitoring

🗣️ Human report

🚨 Alert

🚨 Alert

🤖 Automated Alert

🚨 Alert

🔥 War Room

🚨 Alert

 Status Page 📃

🔥 War Room

https://yousign.statuspage.io

👷🏽‍♂️ Resolution

🚨 Alert

 Status Page 📃

🔥 War Room

👷🏽‍♂️

Resolution

 Status Page 📃

Incident Workflow

🚨 Alert

 Status Page 📃

PostMortem 💀

🔥 War Room

👷🏽‍♂️

Resolution

 Status Page 📃

Incident Workflow

PostMortem 💀

"Learning from failures"

🤔 What happened

🔨 Root cause

⏱️ Timeline

💨 Detection

🧯 How it was fixed

🎓 Learning lessons

🐣 Next step(s)

....

PostMortem 💀

PostMortem

follow up

actions 🔧

IMPROVE WHAT WAS WRONG, AVOID TO REPRODUCE

⚒️ TOOLS

Opsgenie

Sentry

Graylog

Slack

Discord

Redash

Datadog

Anticipation is the 🗝️

Anticipation 🗝️

📊 Create/Improve your own dashboard(s)

⏰ Create your own alerts

🧯What can help you before/if things go wrong

🖋️ Write logs

📑 Documentation

🥷 Process

🧪 Experiment

👍🏽 https://openfeedback.io/forumphp2023/2023-10-13

🍿 https://github.com/ismail1432/conferences